Service & Support

Great copier and IT support all under one roof.

Perhaps the most important part of our business. To ensure the performance of our equipment exceeds your expectations for the duration its life is crucial. It is further complicated by the way the separate departments of copier and I.T support are increasingly overlapping. For example a simple copier is no longer a simple copier; it is often a print output device sitting on the IT network.

So when there is a problem we quickly need to identity its nature and which engineer from which department to send. For this reason our copier and IT teams are housed together, using the same systems and liaise with each other constantly to bring you, our customer, the best possible service.

Please click on IT support and Copier/Print support for a more in depth report or email ITsupport@fovia.net or
CopierSupport@fovia.net

Quick and simple contact form!

Products

UTAX: Website Link
Toshiba: Website Link

"The Lindum Group have dealt with Fovia for seventeen years, during which time we have found their service of the highest quality. Fovia will go the extra mile for us, whether it means driving to the other end of the county at a moments notice or supplying loan machines when we have a need for (temporary) extra capacity. Our relationship is that of a true partnership, based on mutual trust. It is unique in its shape, as we have no formal contract between us, yet both parties know they can rely on seventeen years of mutual trust. I wish we could say this about all of our suppliers!"

Herman FF Kok, Lindum Group Financial Director.

"We have dealt with Fovia for over 4 years now, both for conventional copiers\printer contracts and short term solutions. Whatever our requirements Fovia always strive to fulfil them, whether it is a short term colour copier requirement in Rugby or London, or a long term installation at our head\regional offices. Only recently we went to tender to ensure best value and again Fovia come out on top.

For us best value is a combination of price, quality of equipment and service support. Fovia continue to fulfill our expectations."

Phil Iddison, Grantrail, IT Infrastructure & Telecoms Manager

"Winkworth is so successful because of its uniquely high level of service and powerful brand.

Fovia’s increasingly large list of services and brilliant customer care clears space for all of my team to do what they do best more often without the hassle of multi suppliers and poor attitude. When our Sleaford branch was broken into, the IT team turned everything around blindingly quick. Being “11 times easier” isn’t just a snappy copyline, it’s a statement of the truth. It just is...!!”

Sarah Waldeck, WinkWorth Director.